Subscribers

Unsubscribe Survey

Survey your exiting subscribers to understand why they’re unsubscribing

Written by Catherine
Updated over a week ago

Managing subscriber preferences in ConvertKit

Allow your subscribers to choose which content they’re interested in receiving emails about

Written by Catherine
Updated over a week ago

Cleaning and managing your list

Managing your list of subscribers for a more engaged list and better deliverability.

Written by Giulia
Updated over a week ago

The Subscriber Profile Page & Status

This guide covers everything you need to know about how subscribers appear in your account, as well as what content they receive.

Written by Ben
Updated over a week ago

How to Target Engaged Subscribers

Send emails to your most loyal subscribers and prune the inactive ones.

Written by Haley Chamberlain
Updated over a week ago

Subscriber scoring in ConvertKit

Visualize your list broken down by their engagement score, based on data including opens, clicks and purchases, with a Creator Pro plan.

Written by Ben
Updated over a week ago

How to Add Custom Fields to Subscribers

This guide covers how to add additional subscriber fields in ConvertKit!

Written by Ben
Updated over a week ago

Building Your Audience with Email

Keeping your Subscribers engaged with your content

Written by Haley Chamberlain
Updated over a week ago

What does Subscriber-centric mean?

ConvertKit stands out from the pack, because we are Subscriber-centric, rather than list-centric. Here’s what that means!

Written by Ben
Updated over a week ago

Why Is My Subscriber Showing As Bounced?

Learn about why and where "Bounced" shows up in your account.

Written by Catherine
Updated over a week ago

Troubleshooting: Bulk Actions

Resolutions to common issues affecting the processing of bulk actions on subscribers in your ConvertKit account.

Written by Ben
Updated over a week ago

Why is my subscriber showing as "Complained"?

Learn what happens when a subscriber marks an email as spam.

Written by Catherine
Updated over a week ago

How to Prune Cold Subscribers from your List

Keep your list clean and engaged using our pruning method

Written by Michael M
Updated over a week ago

How to Block Subscribers From Receiving Your Emails

Don’t want a subscriber to receive your emails? Here’s how to block them so they never hear from you.

Written by Siew Ann Tan
Updated over a week ago

How to Use Bulk Actions

How to run bulk actions on your subscriber list, and where they are available.

Written by Ben
Updated over a week ago

Understanding the Subscribers graph in ConvertKit

Get a bird’s eye view of your subscriber figures, purchases and more.

Written by Kyle Adams
Updated over a week ago

Subscriber email icons

This article covers all different types of email statuses you may encounter in the email history tab of a subscriber's profile.

Written by Ben
Updated over a week ago

How to Remove Subscribers from Your Email List

How to delete and/or manually unsubscribe someone from your email list, and the difference between these two actions.

Written by Ben
Updated over a week ago

How Email Open Tracking Works

How we track emails being opened by your Subscribers.

Written by Kyle Adams
Updated over a week ago

How to import a subscriber list

How to add an existing list of subscribers into your ConvertKit account via CSV import.

Written by Ben
Updated over a week ago

Importing subscribers with tags & custom fields into ConvertKit

How to import a list of subscribers when they already have tags and/or custom fields.

Written by Catherine
Updated over a week ago

Exporting your ConvertKit Subscribers page graph data

Export and download your graph data in a CSV file for detailed analysis.

Written by Siew Ann Tan
Updated over a week ago

How to add an individual subscriber in ConvertKit

How to manually add a subscriber to your list in ConvertKit, as well as to tags and sequences.

Written by Catherine
Updated over a week ago

Importing subscribers into ConvertKit: what to know + FAQs

What to consider before importing your subscriber list into ConvertKit, plus frequently asked questions.

Written by Ben
Updated over a week ago

How to export subscribers in ConvertKit

How to download your email list (or a subset of it) as a CSV and back it up, plus frequently asked questions about exporting.

Written by Siew Ann Tan
Updated over a week ago

How to Split First Name and Last Name in a Spreadsheet

When you're importing Subscribers, you may need to split the first and last names. Here's how!

Written by Daniel Beasley
Updated over a week ago

How to survey subscribers using custom fields in ConvertKit

Learn how to survey your subscribers and save their interests using custom fields.

Written by Siew Ann Tan
Updated over a week ago

Tags and segments in ConvertKit (and when to use which)

What tags and segments are in ConvertKit and how you can organize your subscribers with them.

Written by Siew Ann Tan
Updated over a week ago

How to Create a Segment

Learn how Segment filters work and how to target your Subscribers.

Written by Haley Chamberlain
Updated over a week ago

Creating and managing tags

How to create a tag, how to tag new and existing subscribers, rename and manage tags, and more!

Written by Siew Ann Tan
Updated over a week ago

How to tag existing subscribers in ConvertKit

Add subscribers to one (or more) of your tags!

Written by Haley Chamberlain
Updated over a week ago

Facebook Custom Audiences

Creators can sync their Segments directly to Facebook with our Facebook Custom Audiences integration. (Creator Pro)

Written by Haley Chamberlain
Updated over a week ago

Filter Subscribers by Location

Now you can send to specific Segments of Subscribers, based on their geographical location, and more.

Written by Siew Ann Tan
Updated over a week ago

Excluding Within a Segment

Choose the Subscribers who should and shouldn't receive your emails.

Written by Haley Chamberlain
Updated over a week ago

How To Find Subscribers Without Any Tags

Determine a list of Subscribers who don't have any Tags.

Written by Steven
Updated over a week ago

How to Automatically Tag Subscribers

Step-by-step instructions for automatically tagging new subscribers in your email list.

Written by Catherine
Updated over a week ago

How to survey your subscribers based on their interests using tags

Discover your subscribers’ interests so you can send them targeted content.

Written by Siew Ann Tan
Updated over a week ago