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Subscribers

Your list of subscribers, imports, exports, tags, and segments

37 articles
Catherine avatarGiulia avatarBen avatar+5
Written by Catherine, Giulia, Ben and 5 others

Unsubscribe Survey

Survey your exiting subscribers to understand why they’re unsubscribing
Catherine avatar
Written by Catherine. Updated over a week ago

Managing subscriber preferences in ConvertKit

Allow your subscribers to choose which content they’re interested in receiving emails about
Catherine avatar
Written by Catherine. Updated over a week ago

Cleaning and managing your list

Managing your list of subscribers for a more engaged list and better deliverability.
Giulia avatar
Written by Giulia. Updated over a week ago

The Subscriber Profile Page & Status

This guide covers everything you need to know about how subscribers appear in your account, as well as what content they receive.
Ben avatar
Written by Ben. Updated over a week ago

How to Target Engaged Subscribers

Send emails to your most loyal subscribers and prune the inactive ones.
Ben avatar
Written by Ben. Updated over a week ago

Subscriber scoring in ConvertKit

Visualize your list broken down by their engagement score, based on data including opens, clicks and purchases, with a Creator Pro plan.
Ben avatar
Written by Ben. Updated over a week ago

How to Add Custom Fields to Subscribers

This guide covers how to add additional subscriber fields in ConvertKit!
Ben avatar
Written by Ben. Updated over a week ago

Building Your Audience with Email

Keeping your Subscribers engaged with your content
Ben avatar
Written by Ben. Updated over a week ago

What does Subscriber-centric mean?

ConvertKit stands out from the pack, because we are Subscriber-centric, rather than list-centric. Here’s what that means!
Ben avatar
Written by Ben. Updated over a week ago

Why Is My Subscriber Showing As Bounced?

Learn about why and where "Bounced" shows up in your account.
Catherine avatar
Written by Catherine. Updated over a week ago

Troubleshooting: Bulk Actions

Resolutions to common issues affecting the processing of bulk actions on subscribers in your ConvertKit account.
Ben avatar
Written by Ben. Updated over a week ago

Why is my subscriber showing as "Complained"?

Learn what happens when a subscriber marks an email as spam.
Catherine avatar
Written by Catherine. Updated over a week ago

How to Prune Cold Subscribers from your List

Keep your list clean and engaged using our pruning method
Michael M avatar
Written by Michael M. Updated over a week ago

How to Block Subscribers From Receiving Your Emails

Don’t want a subscriber to receive your emails? Here’s how to block them so they never hear from you.
Siew Ann Tan avatar
Written by Siew Ann Tan. Updated over a week ago

How to Use Bulk Actions

How to run bulk actions on your subscriber list, and where they are available.
Ben avatar
Written by Ben. Updated over a week ago

Understanding the Subscribers graph in ConvertKit

Get a bird’s eye view of your subscriber figures, purchases and more.
Kyle Adams avatar
Written by Kyle Adams. Updated over a week ago

Subscriber email icons

This article covers all different types of email statuses you may encounter in the email history tab of a subscriber's profile.
Ben avatar
Written by Ben. Updated over a week ago

How to Remove Subscribers from Your Email List

How to delete and/or manually unsubscribe someone from your email list, and the difference between these two actions.
Ben avatar
Written by Ben. Updated over a week ago

How Email Open Tracking Works

How we track emails being opened by your Subscribers.
Kyle Adams avatar
Written by Kyle Adams. Updated over a week ago

Imports & Exports

7 articles
Ben avatarCatherine avatarSiew Ann Tan avatar+1
Written by Ben, Catherine, Siew Ann Tan and 1 other

Tags & Segments

11 articles
Siew Ann Tan avatarBen avatarSteven avatar+1
Written by Siew Ann Tan, Ben, Steven and 1 other