Subscribers

Cleaning and managing your list

Managing your list of subscribers for a more engaged list and better deliverability.

Written by Conor McCarthy
Updated over a week ago

The Subscriber Profile Page & Status

This guide covers everything you need to know about how subscribers appear in your account, as well as what content they receive.

Written by Olivya
Updated over a week ago

How to Target Engaged Subscribers

Send emails to your most loyal subscribers and prune the inactive ones.

Written by Haley Chamberlain
Updated over a week ago

Subscriber Scoring

Visualize your list broken down by their engagement score, based on data including opens, clicks, and purchases. (ConvertKit Pro)

Written by Olivya
Updated over a week ago

How to Add Custom Fields to Subscribers

How to add additional custom Subscriber fields in ConvertKit.

Written by Olivya
Updated over a week ago

Building Your Audience with Email

Keeping your Subscribers engaged with your content

Written by Haley Chamberlain
Updated over a week ago

What does Subscriber-centric mean?

ConvertKit stands out from the pack, because we are Subscriber-centric, rather than list-centric. Here’s what that means!

Written by Olivya
Updated over a week ago

Why Is My Subscriber Showing As Bounced?

Learn about why and where "Bounced" shows up in your account.

Written by Catherine
Updated over a week ago

Troubleshooting: Bulk Actions

Resolutions to common issues affecting the processing of bulk actions on subscribers in your ConvertKit account.

Written by Olivya
Updated over a week ago

Why Is My Subscriber Showing As Complained?

Learn what happens when a Subscriber marks an email as Spam.

Written by Catherine
Updated over a week ago

How to Prune Cold Subscribers from your List

Keep your list clean and engaged using our pruning method

Written by Michael M
Updated over a week ago

How to Block Subscribers From Receiving Your Emails

Don’t want a subscriber to receive your emails? Here’s how to block them so they never hear from you.

Written by Siew Ann Tan
Updated over a week ago

How to Use Bulk Actions

How to run bulk actions on your subscriber list, and where they are available.

Written by Olivya
Updated over a week ago

Subscriber Graph

Get an overview of your unique Subscriber growth from your ConvertKit Dashboard.

Written by Kyle Adams
Updated over a week ago

Subscriber Email Icons

This article covers all different types of email statuses you may encounter in the email history tab of a subscriber's profile.

Written by Olivya
Updated over a week ago

How to Remove Subscribers from Your Email List

How to delete and/or manually unsubscribe someone from your email list, and the difference between these two actions.

Written by Olivya
Updated over a week ago

How Email Open Tracking Works

How we track emails being opened by your Subscribers.

Written by Kyle Adams
Updated over a week ago

How to Import a Subscriber List

How to add an existing list of subscribers into your ConvertKit account via CSV import.

Written by Olivya
Updated over a week ago

Importing Subscribers with Tags & Custom Fields

How to import a list of subscribers when they already have tags and/or custom fields.

Written by Olivya
Updated over a week ago

How To Add An Individual Subscriber

Manually add a Subscriber to your list in ConvertKit, as well as to Tags and Sequences

Written by Haley Chamberlain
Updated over a week ago

Importing Subscribers: What to Know + FAQs

What to consider before importing your subscriber list into ConvertKit, plus frequently asked questions.

Written by Olivya
Updated over a week ago

How to Export Subscribers

How to download your email list (or a subset of it) as a CSV and back it up, plus frequently asked questions about exporting.

Written by Olivya
Updated over a week ago

How to Split First Name and Last Name in a Spreadsheet

When you're importing Subscribers, you may need to split the first and last names. Here's how!

Written by CT
Updated over a week ago

Tags & Segments: An Overview

What are tags and segments in ConvertKit and how you can organize your subscribers using them.

Written by Haley Chamberlain
Updated over a week ago

How to Create a Segment

Learn how Segment filters work and how to target your Subscribers.

Written by Haley Chamberlain
Updated over a week ago

How To Tag Existing Subscribers

Add Subscribers to one (or more) of your Tags!

Written by Haley Chamberlain
Updated over a week ago

Editing and Deleting a Tag

If you need to make changes to a Tag, here's how!

Written by Haley Chamberlain
Updated over a week ago

Facebook Custom Audiences

Creators can sync their Segments directly to Facebook with our Facebook Custom Audiences integration. (Creator Pro)

Written by Haley Chamberlain
Updated over a week ago

Filter Subscribers by Location

Now you can send to specific Segments of Subscribers, based on their geographical location, and more.

Written by Siew Ann Tan
Updated over a week ago

Excluding Within a Segment

Choose the Subscribers who should and shouldn't receive your emails.

Written by Haley Chamberlain
Updated over a week ago

How To Find Subscribers Without Any Tags

Determine a list of Subscribers who don't have any Tags.

Written by Steven
Updated over a week ago

How to Automatically Tag Subscribers

Set up automatic subscriber tags for both visual automations and automation rules.

Written by Olivya
Updated over a week ago

The Internal Survey Method

Discover the interests of your Subscribers so you can better segment them.

Written by Haley Chamberlain
Updated over a week ago