FAQ

Kyle Adams avatar Matt Ragland avatar Cory McCabe avatar +2
24 articles in this collection
Written by Kyle Adams, Matt Ragland, Cory McCabe and 2 others

The ConvertKit Roadmap

New features, in real time. Take a look at what we're working on.
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

How to Submit a Feature Request

If you have an idea for a new feature, let us know about it!
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

3 Strategies for your First Sequence

Building an email Sequence is a great way to grow and engage your list!
Matt Ragland avatar
Written by Matt Ragland
Updated over a week ago

How To Fix Formatting Issues In Your Email

Are you getting text problems in your emails? Read this!
Cory McCabe avatar
Written by Cory McCabe
Updated over a week ago

500 Error From Updating Subscriber Email Address

Find out what it means when you get this error page.
Haley Chamberlain avatar
Written by Haley Chamberlain
Updated over a week ago

Filter Subscribers by Location

Now you can send to specific Segments of Subscribers, based on their geographical location, and more.
Cory McCabe avatar
Written by Cory McCabe
Updated over a week ago

How To Convert A Form To A Tag

Get Subscribers from a Form to a Tag.
Cory McCabe avatar
Written by Cory McCabe
Updated over a week ago

How Email Open Tracking Works

How we track emails being opened by your Subscribers.
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

I need help understanding my receipt.

An overview of what you can expect to see on your receipt from ConvertKit.
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Written by Nicole St. Germain
Updated over a week ago

Why do I need to get my account approved?

What our approval process is and why we require it.
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Written by Cory McCabe
Updated over a week ago

Subscribers Type Defined

Each type of Subscriber status within your account, and what they mean
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

Troubleshooting Subscribers Waiting In A Visual Automation

If your Subscribers seem stuck, here are some things to try.
Cory McCabe avatar
Written by Cory McCabe
Updated over a week ago

Subscriber Profile: Email Report Icons

When you view emails in a report, you may see dots next to them. Those icons let you know the status of the email!
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

Editing and Deleting a Tag

If you need to make changes to a Tag, here's how!
Nicole St. Germain avatar
Written by Nicole St. Germain
Updated over a week ago

How to Filter Out Subscribers in a Sequence

How to exclude people from emails who are on certain Tags, Forms, Segments, and more!
Cory McCabe avatar
Written by Cory McCabe
Updated over a week ago

Broadcast: Queued Or Sending

This article will help you better understand the status you're seeing for your Broadcast, if it's not sending immediately.
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

Auto-Confirm New Members

An explanation for the checkbox in your Form Settings.
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

Why Isn't My Sequence Sending?

Reasons behind why your Sequence might not be sending.
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

What Are Unconfirmed Subscribers?

What it means when a Subscriber is Unconfirmed on your list, and what you can you do about it.
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

What To Do When ConvertKit Doesn't Integrate With Another Platform

A lot of apps and services integrate with ConvertKit, but if you can't find one, here's what to do next.
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

WordPress: 404 Error

WordPress 404 errors and how to get rid of them.
Nicole St. Germain avatar
Written by Nicole St. Germain
Updated over a week ago

Why aren't my Forms being shown in Wordpress?

Troubleshooting Forms with the ConvertKit WordPress Plugin
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

Can I use one ConvertKit account for multiple domains or businesses?

Considerations for utilizing one ConvertKit account for multiple sites or blogs
Nicole St. Germain avatar
Written by Nicole St. Germain
Updated over a week ago

Customizing Legacy Opt-In Forms

How to fully customize your Legacy Forms.
Cory McCabe avatar
Written by Cory McCabe
Updated over a week ago