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Managing Your Account
Managing Your Account
Account Info, Terms & Conditions, Billing, Data Security, & GDPR
+4
28 articles in this collection
Written by
Nathan Barry,
Haley Chamberlain,
Ben
and 4 others
Managing your Creator Profile in ConvertKit
Learn how to customize your ConvertKit Creator Profile’s posts, links, and more before you share it with the world.
Written by
Siew Ann Tan
Updated over a week ago
How to navigate your account using Quick Find
Get shortcuts to your most commonly visited ConvertKit pages
Written by
Catherine
Updated over a week ago
Managing subscriber preferences in ConvertKit: best practices
Learn our recommended best practices for tailoring emails to your subscribers’ preferences.
Written by
Siew Ann Tan
Updated over a week ago
Upgrade To Creator Pro
How to upgrade your account to the new Creator Pro!
Written by
Haley Chamberlain
Updated over a week ago
Account notifications and summary
Here's how to receive notifications when you get a new subscriber or make a sale
Written by
Catherine
Updated over a week ago
How to Set Your Profile Picture
How to set your profile picture within ConvertKit as well as the sender picture in subscriber inboxes (where supported).
Written by
Ben
Updated over a week ago
Why is my sending email address pending?
You'll need to confirm a sending ('from') address before you can send emails via ConvertKit. Here's what to do if you're having trouble!
Written by
Akos Szarka
Updated over a week ago
How to reset your password in ConvertKit
Forgot your password? Here's how to get a new one.
Written by
Catherine
Updated over a week ago
Invite your team
Invite and manage all of your team members in one account. (Creator Pro)
Written by
Haley Chamberlain
Updated over a week ago
Account domains vs. custom domains
The difference between account domains and custom domains, plus when and how to use one or the other.
Written by
Ben
Updated over a week ago
Managing Your Community Notifications & Email Preferences
How to easily adjust which notifications you receive from the ConvertKit Community.
Written by
Ben
Updated over a week ago
CCPA:The California Consumer Privacy Act
What you need to know about California residents' rights to privacy.
Written by
Haley Chamberlain
Updated over a week ago
How to Add a Team Member to Your ConvertKit Account
How to add your team members to your ConvertKit account.
Written by
Catherine
Updated over a week ago
Alternatives for your physical address
Don't know what address to use in your account? You have options!
Written by
Haley Chamberlain
Updated over a week ago
What type of affiliate marketing is and isn’t allowed at ConvertKit?
Some types of affiliate marketing are allowed at ConvertKit, while others are not. This article will help explain the difference.
Written by
Akos Szarka
Updated over a week ago
GDPR
GDPR Workshop + Q&A
Here is a LIVE GDPR workshop with Nathan and Q&A!
Written by
Nathan Barry
Updated over a week ago
GDPR FAQ
A resource for GDPR questions.
Written by
Haley Chamberlain
Updated over a week ago
Compliance with GDPR
GDPR and what we offer to help you stay compliant.
Written by
Haley Chamberlain
Updated over a week ago
Account Approval
Why do I need to get my account approved?
What our approval process is and why we require it.
R
Written by
Renee Pepmiller
Updated over a week ago
Acceptable Use Policy
See what is acceptable and appropriate for the use of ConvertKit.
R
Written by
Renee Pepmiller
Updated over a week ago
Can I use one ConvertKit account for multiple domains or businesses?
Considerations for utilizing one ConvertKit account for multiple sites or blogs
Written by
Haley Chamberlain
Updated over a week ago
Billing
Account Billing Information FAQ
How to add your billing information to your ConvertKit account (& FAQs)
Written by
Catherine
Updated over a week ago
Billing at ConvertKit
What you can expect to see on your bill and why.
R
Written by
Renee Pepmiller
Updated over a week ago
I need help understanding my receipt.
An overview of what you can expect to see on your receipt from ConvertKit.
R
Written by
Renee Pepmiller
Updated over a week ago
Account Upgrade | Downgrade FAQs
Learn how billing works, how to manage your lists, and what is automatic vs. what is not.
Written by
Haley Chamberlain
Updated over a week ago
Data Security
Authenticate your device when logging into ConvertKit
Grant permission for your device to access your ConvertKit account.
Written by
Siew Ann Tan
Updated over a week ago
ConvertKit Data Backups
How we handle data and what that means for you!
Written by
Haley Chamberlain
Updated over a week ago
How to Enable 2-Factor Authentication for Your ConvertKit Account
Secure your ConvertKit account with 2-Factor Authentication.
Written by
Ben
Updated over a week ago