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Housekeeping

Housekeeping

Account Info, Terms & Conditions, Billing, GDPR, & Data Security

Nathan Barry avatar Kyle Adams avatar Haley Chamberlain avatar +1
13 articles in this collection
Written by Nathan Barry, Kyle Adams, Haley Chamberlain and 1 other

How to Reset Your Password

Forgot your password? Here's how to get a new one.
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

Creating Multiple Users in Your ConvertKit Account

How to add multiple team members to help with your ConvertKit account!
Kyle Adams avatar
Written by Kyle Adams
Updated over a week ago

Alternatives for your physical address

Don't know what address to use in your account? You have options!
Haley Chamberlain avatar
Written by Haley Chamberlain
Updated over a week ago
GDPR

GDPR FAQ

A resource for GDPR questions.
Haley Chamberlain avatar
Written by Haley Chamberlain
Updated over a week ago

GDPR Workshop + Q&A

Here is a LIVE GDPR workshop with Nathan and Q&A!
Nathan Barry avatar
Written by Nathan Barry
Updated over a week ago

Compliance with GDPR

GDPR and what we offer to help you stay compliant.
Haley Chamberlain avatar
Written by Haley Chamberlain
Updated over a week ago
Account Approval

Why do I need to get my account approved?

What our approval process is and why we require it.
R
Written by Renee Pepmiller
Updated over a week ago

Acceptable Use Policy

See what is acceptable and appropriate for the use of ConvertKit.
R
Written by Renee Pepmiller
Updated over a week ago

Can I use one ConvertKit account for multiple domains or businesses?

Considerations for utilizing one ConvertKit account for multiple sites or blogs
Haley Chamberlain avatar
Written by Haley Chamberlain
Updated over a week ago
Billing

Billing at ConvertKit

What you can expect to see on your bill and why.
R
Written by Renee Pepmiller
Updated this week

I need help understanding my receipt.

An overview of what you can expect to see on your receipt from ConvertKit.
R
Written by Renee Pepmiller
Updated over a week ago

Account Upgrade | Downgrade FAQs

Learn how billing works, how to manage your lists, and what is automatic vs. what is not.
Haley Chamberlain avatar
Written by Haley Chamberlain
Updated over a week ago
Data Security

ConvertKit Data Backups

How we handle data and what that means for you!
Haley Chamberlain avatar
Written by Haley Chamberlain
Updated over a week ago