Housekeeping

Account Info, Terms & Conditions, Billing, GDPR, & Data Security

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14 articles in this collection
Written by Nathan Barry, Kyle Adams, Haley Chamberlain and 2 others

How to Enable 2-Factor Authentication for Your ConvertKit Account

Secure your ConvertKit account with 2-Factor Authentication.

Written by Olivya
Updated over a week ago

How to Reset Your Password

Forgot your password? Here's how to get a new one.

Written by Kyle Adams
Updated over a week ago

Creating Multiple Users in Your ConvertKit Account

How to add multiple team members to help with your ConvertKit account!

Written by Kyle Adams
Updated over a week ago

Alternatives for your physical address

Don't know what address to use in your account? You have options!

Written by Haley Chamberlain
Updated over a week ago

GDPR FAQ

A resource for GDPR questions.

Written by Haley Chamberlain
Updated over a week ago

GDPR Workshop + Q&A

Here is a LIVE GDPR workshop with Nathan and Q&A!

Written by Nathan Barry
Updated over a week ago

Compliance with GDPR

GDPR and what we offer to help you stay compliant.

Written by Haley Chamberlain
Updated over a week ago

Account Approval

Why do I need to get my account approved?

What our approval process is and why we require it.

Written by Renee Pepmiller
Updated over a week ago

Acceptable Use Policy

See what is acceptable and appropriate for the use of ConvertKit.

Written by Renee Pepmiller
Updated this week

Can I use one ConvertKit account for multiple domains or businesses?

Considerations for utilizing one ConvertKit account for multiple sites or blogs

Written by Haley Chamberlain
Updated this week

Billing

Billing at ConvertKit

What you can expect to see on your bill and why.

Written by Renee Pepmiller
Updated over a week ago

I need help understanding my receipt.

An overview of what you can expect to see on your receipt from ConvertKit.

Written by Renee Pepmiller
Updated over a week ago

Account Upgrade | Downgrade FAQs

Learn how billing works, how to manage your lists, and what is automatic vs. what is not.

Written by Haley Chamberlain
Updated over a week ago

Data Security

ConvertKit Data Backups

How we handle data and what that means for you!

Written by Haley Chamberlain
Updated over a week ago