ConvertKit

If your custom domain is showing as unverified after adding the DNS records to your host provider, here's what to check for.

Troubleshooting: Custom Domain Not Verifying

How to determine if other plugins or themes on your WordPress site are conflicting with ConvertKit's WordPress plugins.

Testing for Conflicts on WordPress

What to look for if your opt-in's incentive (confirmation) email isn't being delivered to you or your subscribers.

Troubleshooting: incentive email not sending

If you're seeing a syntax or merge tag error message in your broadcast or sequence, here's how to resolve it.

Troubleshooting: Syntax Errors

CSS snippets to help override common styling conflicts on forms.

Troubleshooting: Form Styling

What to check if an automation rule in your account is disabled and you can't enable it.

Troubleshooting: Disabled Automation Rules

Explanations and resolutions for issues that occur after your subscriber import is complete, such as reporting discrepancies or delays.

Troubleshooting: importing subscribers (post-import)

Common issues that can prevent your subscribers from being able to access the URL linked from your incentive email, and how to resolve them.

Troubleshooting: Incentive Email Links

Get your Subscribers exported correctly, and fixes on common issues.

How to Troubleshoot CSV Export Errors

How to resolve common incentive download issues.

Troubleshooting: Incentive Downloads

Help with tips for troubleshooting the ConvertKit WordPress Plugin

Wordpress: General Troubleshooting

Troubleshooting tips for your Genesis Enews Form

Genesis Enews: Troubleshooting

Common issues & resolutions for why your modal, slide-in, or sticky bar form may not be displaying once embedded on your website.

Troubleshooting: Forms Not Displaying (Modals, Slide ins, & Sticky Bars)

Helping you solve for some common issues within the ConvertKit Stripe Integration

Stripe Integration: Troubleshooting

Here's what to check if your subscribers are waiting in an automation.

Troubleshooting: Subscribers Waiting in a Visual Automation

Troubleshooting tips for using ConvertKit + Wix

Wix: Troubleshooting

If your ConvertKit form isn't displaying once embedded on your website, here are the first things to check for in its settings.

Troubleshooting: Forms Not Displaying (General)

How to resolve issues with images getting cut off or cropped once uploaded and/or when viewed on particular screen sizes.

Troubleshooting: Form & Landing Page Image Cropping

Here are a few tips for your Gumroad + ConvertKit integration!

Gumroad: Troubleshooting

How to resolve common issues with custom email templates built using our HTML editor.

Troubleshooting: HTML Email Templates

A few tips for your integration with ConvertKit & Samcart!

Samcart Integration: Troubleshooting

Here are a few tips for solving your questions with ConvertKit & Gravity Form!

Gravity Form: Troubleshooting

Common issues that cause errors when attempting to import or upload a CSV of subscribers, and how to resolve them.

Troubleshooting: importing subscribers (pre-import)

Here are common Teachable troubleshooting tips we recommend if you're experiencing one of these issues!

Teachable: Troubleshooting

If one or more of your subscribers didn't receive your broadcast email as expected, here's what to look for.

Troubleshooting: Subscriber Didn't Receive a Broadcast

Below are some common troubleshooting tips for ConvertKit and Squarespace!

Squarespace: Troubleshooting

If your setup with Leadpages isn't working, here are a few helpful things we recommend!