Troubleshooting

Steps to take if something's not working properly

Haley Chamberlain avatar Steven avatar Olivya avatar
18 articles in this collection
Written by Haley Chamberlain, Steven, and Olivya

Troubleshooting: Importing Subscribers (Post-import)

Explanations & resolutions for issues that occur after your subscriber import is complete, such as reporting discrepancies or delays.
Olivya avatar
Written by Olivya
Updated over a week ago

How to Troubleshoot CSV Export Errors

Get your Subscribers exported correctly, and fixes on common issues.
Haley Chamberlain avatar
Written by Haley Chamberlain
Updated over a week ago

Wordpress: General Troubleshooting

Help with tips for troubleshooting the ConvertKit WordPress Plugin
Steven avatar
Written by Steven
Updated over a week ago

Genesis Enews: Troubleshooting

Troubleshooting tips for your Genesis Enews Form
Steven avatar
Written by Steven
Updated over a week ago

Stripe Integration: Troubleshooting

Helping you solve for some common issues within the ConvertKit Stripe Integration
Steven avatar
Written by Steven
Updated over a week ago

Wix: Troubleshooting

Troubleshooting tips for using ConvertKit + Wix
Steven avatar
Written by Steven
Updated over a week ago

RSS Feeds: Troubleshooting

Here are a few things to check if your RSS feed doesn't appear to be working properly!
Steven avatar
Written by Steven
Updated over a week ago

Gumroad: Troubleshooting

Here are a few tips for your Gumroad + ConvertKit integration!
Steven avatar
Written by Steven
Updated over a week ago

Troubleshooting: HTML Email Templates

How to resolve common issues with custom email templates built using our HTML editor.
Olivya avatar
Written by Olivya
Updated over a week ago

Samcart Integration: Troubleshooting

A few tips for your integration with ConvertKit & Samcart!
Steven avatar
Written by Steven
Updated over a week ago

Gravity Form: Troubleshooting

Here are a few tips for solving your questions with ConvertKit & Gravity Form!
Steven avatar
Written by Steven
Updated over a week ago

Troubleshooting: Importing Subscribers (Pre-import)

Common issues that cause errors when attempting to import or upload a CSV of subscribers, and how to resolve them.
Olivya avatar
Written by Olivya
Updated over a week ago

Teachable: Troubleshooting

Here are common Teachable troubleshooting tips we recommend if you're experiencing one of these issues!
Steven avatar
Written by Steven
Updated over a week ago

Why Did My Subscriber Not Receive a Broadcast?

Tips for why a Subscriber may not have received a Broadcast as expected.
Steven avatar
Written by Steven
Updated over a week ago

Squarespace: Troubleshooting

Below are some common troubleshooting tips for ConvertKit and Squarespace!
Steven avatar
Written by Steven
Updated over a week ago

Leadpages: Troubleshooting

If your setup with Leadpages isn't working, here are a few helpful things we recommend!
Steven avatar
Written by Steven
Updated over a week ago

Sequence: Common Troubleshooting Steps

How to troubleshoot common Sequence sending issues in ConvertKit
Steven avatar
Written by Steven
Updated over a week ago

WordPress: 404 Error

WordPress 404 errors and how to get rid of them.
Steven avatar
Written by Steven
Updated over a week ago