Deliverability

Why are my Incentive Emails going to spam?

Here are the most common reasons behind your Incentive Email landing in the spam folder.

Written by Alyssa
Updated over a week ago

How to ask Subscribers to Allow your Emails

Help Subscribers ensure that your messages go straight to their inbox by allowlisting your sending address.

Written by Melissa
Updated over a week ago

Email Sending Frequency and Volume

Best practices for knowing how often to send emails to your list, and how many emails to send.

Written by Melissa
Updated over a week ago

Why are my emails being automatically opened or clicked?

Some Subscribers have strict security settings that can skew your metrics. Here's what you can do.

Written by Alyssa
Updated over a week ago

ck.page Domains

Customize your domain using your Account Settings!

Written by Haley Chamberlain
Updated over a week ago

What does the "Precedence: Bulk" header mean?

The "Precedence: Bulk" header prevents you from receiving auto-responder messages, and helps your messages perform better at Gmail.

Written by Alyssa
Updated over a week ago

Getting Started with Deliverability Success

Follow this checklist to reach your subscribers' inboxes right off the bat!

Written by Alyssa
Updated over a week ago

Why do I have unconfirmed Subscribers?

A guide on understanding why you might have unconfirmed subscribers, and what you can do.

Written by Melissa
Updated over a week ago

Stop Fake Emails From Getting On Your List

Here's how to prevent erroneous email sign-ups to your email list.

Written by Alyssa
Updated over a week ago

Why have my open rates changed since moving to ConvertKit?

Here are some tips for a positive start with your email sending.

Written by Melissa
Updated over a week ago

Why are my emails going to spam?

Here's a checklist with the common reasons emails go to spam and how to fix it!

Written by Alyssa
Updated over a week ago

Gmail Promotions Tab

Understanding Gmail's Promotions tab and why it can be a good thing.

Written by Melissa
Updated over a week ago

ConvertKit is Improving Our Sending Infrastructure

Understanding our improved sending infrastructure and FAQ.

Written by Alyssa
Updated over a week ago

What You Should Know About Switching To A Dedicated IP

How to determine if a dedicated IP is the right fit for you and how to request one.

Written by Alyssa
Updated over a week ago

Listbombs

What is a listbomb and why is it a problem for you?

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Written by Renee Pepmiller
Updated over a week ago

500 Error From Updating Subscriber Email Address

Find out what it means when you get this error page.

Written by Haley Chamberlain
Updated over a week ago

How to add ConvertKit IPs to your Allowlist or Safelist

Instructions for allowlisting ConvertKit's IPs

Written by Alyssa
Updated over a week ago

The All Important Double Opt-In

Why choosing to use a double opt-in with your Subscribers can lead to higher list engagement, and better inbox placement.

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Written by Renee Pepmiller
Updated over a week ago

Gmail DMARC

Learn about the new DMARC rules Gmail put into place in 2016, and how they affect you now.

Written by Kyle Adams
Updated over a week ago

Why Embedding A Video Into Email Won't Work

Need to send a video to your Subscribers? Here's how!

Written by Haley Chamberlain
Updated over a week ago

Cleaning and Managing Your List

How to get an engaged list and higher open rates! 📈

Written by Haley Chamberlain
Updated over a week ago

Using a Verified Domain for Email Sending

Advanced custom options for your deliverability.

Written by Kyle Adams
Updated over a week ago

Why do I need my own domain to send email?

Improve your deliverability and avoid failed or bounced emails!

Written by Haley Chamberlain
Updated over a week ago

Subject Lines: Do They Matter?

The role of subject lines and how to use them to your advantage.

Written by Nathan Barry
Updated over a week ago