Deliverability

Double Opt-In, Bounced Subscribers, Custom Domains, & Landing in the Inbox

28 articles

Written by Catherine, Ben, Alyssa and 5 others

What are open rates and how are they calculated?

Here's everything you need to know about your email open rates.

Written by Catherine. Updated over a week ago

Which email programs does ConvertKit support?

Written by Ben. Updated over a week ago

Deliverability 101

Learn about deliverability and how it can help your list growth!

Written by Alyssa. Updated over a week ago

How to add personal contacts to your list

Will my email list be accepted by ConvertKit? Find out in this article.

Written by Akos Szarka. Updated over a week ago

Why are my Incentive Emails going to spam?

Here are the most common reasons behind your Incentive Email landing in the spam folder.

Written by Alyssa. Updated over a week ago

How to ask Subscribers to Allow your Emails

Help Subscribers ensure that your messages go straight to their inbox by allowlisting your sending address.

Written by Melissa. Updated over a week ago

What links aren't allowed in ConvertKit emails?

Certain types of links aren't allowed in emails, including link shorteners. Here's what that means for you as a sender.

Written by Ben. Updated over a week ago

Inbox Placement Tests: How to Analyze the Results

Are you using inbox placement testing correctly?

Written by Melissa. Updated over a week ago

Advanced Deliverability Reporting

An overview of the advanced deliverability reports available in ConvertKit. (Creator Pro)

Written by Ben. Updated over a week ago

Email Sending Frequency and Volume

Best practices for knowing how often to send emails to your list, and how many emails to send.

Written by Melissa. Updated over a week ago

Why are my emails being automatically opened or clicked?

Some Subscribers have strict security settings that can skew your metrics. Here's what you can do.

Written by Alyssa. Updated over a week ago

ck.page domains

Customize your domain using your account settings!

Written by Ben. Updated over a week ago

DMARC: What is it and should you use it?

Learn the basics of DMARC, why it exists and how you can benefit from it's protection.

Written by Melissa. Updated over a week ago

What does the "Precedence: Bulk" header mean?

The "Precedence: Bulk" header prevents you from receiving auto-responder messages, and helps your messages perform better at Gmail.

Written by Alyssa. Updated over a week ago

Getting Started with Deliverability Success

Follow this checklist to reach your subscribers' inboxes right off the bat!

Written by Alyssa. Updated over a week ago

Why do I have unconfirmed Subscribers?

A guide on understanding why you might have unconfirmed subscribers, and what you can do.

Written by Melissa. Updated over a week ago

Stop Fake Emails From Getting On Your List

Here's how to prevent erroneous email sign-ups to your email list.

Written by Alyssa. Updated over a week ago

Why have my open rates changed since moving to ConvertKit?

Here are some tips for a positive start with your email sending.

Written by Melissa. Updated over a week ago

Why are my emails going to spam?

Here's a checklist with the common reasons emails go to spam and how to fix it!

Written by Alyssa. Updated over a week ago

Gmail Promotions Tab

Understanding Gmail's Promotions tab and why it can be a good thing.

Written by Melissa. Updated over a week ago

What You Should Know About Switching To A Dedicated IP

How to determine if a dedicated IP is the right fit for you and how to request one.

Written by Alyssa. Updated over a week ago

Listbombs

What is a listbomb and why is it a problem for you?

Written by Renee Pepmiller. Updated over a week ago

500 Error From Updating Subscriber Email Address

Find out what it means when you get this error page.

Written by Ben. Updated over a week ago

How to add ConvertKit IPs to your Allowlist or Safelist

Instructions for allowlisting ConvertKit's IPs

Written by Alyssa. Updated over a week ago

The All Important Double Opt-In

Using a double opt-in can lead to higher list engagement and better inbox placement.

Written by Renee Pepmiller. Updated over a week ago

Using a verified domain for email sending

Advanced custom options for your deliverability.

Written by Kyle Adams. Updated over a week ago

Why do I need my own domain to send email?

Improve your deliverability and avoid failed or bounced emails!

Written by Ben. Updated over a week ago

Subject Lines: Do They Matter?

The role of subject lines and how to use them to your advantage.

Written by Nathan Barry. Updated over a week ago