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How to customize your ConvertKit subscribers' experience on your WordPress website
How to customize your ConvertKit subscribers' experience on your WordPress website

Tag subscribers who visit your website, display custom website content, and make your WordPress content members-only.

Updated over a week ago

Tailor what subscribers see on your WordPress website

Our ConvertKit WordPress plugin is amazingly powerful! Once you've installed it on your WordPress website, you can:

(You can also display your ConvertKit forms and other content on your WordPress website, as covered in our separate guide.)

Let's get into the steps for doing these now.

Tag subscribers who visit a certain post or page

With this feature, you can keep track of subscribers who have visited a certain post or page and tailor your interactions with them after that.

For instance, you could:

  • Add subscribers who have been tagged with "Viewed Webinar Registration Page" to a visual automation that sends them emails following up on their interest in your webinar

  • Promote your photography course to subscribers tagged with "Viewed Photography Blog Posts"

Start by launching the editor for the relevant post, page, or WooCommerce product page.

Scroll to your ConvertKit plugin settings at the bottom of the editor, then use the Add a Tag setting to select a tag that should be applied to subscribers who visit that page.

After that, enable the addition of the subscriber_id parameter to your email links in your ConvertKit account if you haven't already. Doing so helps us track your subscribers' activity on your website and tag them appropriately.

Display custom website content based on subscriber tags

Our WordPress plugin can track the ConvertKit tags that your website visitors have, then show them different website content accordingly.

This is helpful for situations such as:

  • Changing your blog content for repeat visitors

  • Upselling different products on your sales pages to existing customers

The custom content feature is available only on the WordPress Classic Editor at this time, so install and activate the Classic Editor plugin on your website if you'll be displaying custom content on a post or page.

NOTE: There's no need to install the plugin if you intend to display custom content on WooCommerce product pages. That's because these pages currently use the Classic Editor by default.

Next, navigate to the post, page, or WooCommerce product page on which you want to display custom content.

At the place in your content where you want your custom content to appear, click the ConvertKit Custom Content icon on the Classic Editor's toolbar:

In the window that pops up, select the ConvertKit tag that website visitors need to have in order to view your custom content. Click Insert and we'll add shortcode tags associated with your chosen ConvertKit tag.

Fill out your custom content between the shortcode's start and end tags, and it will be displayed to only subscribers with the chosen ConvertKit tag.

Last but not least, enable the addition of the subscriber_id parameter to your email links in your ConvertKit account if you haven't already. This helps us identify subscribers visiting your website, and the tags they have, so we can show them the right content.

Make your WordPress content members-only

Using the ConvertKit plugin's Member Content settings, you can make your posts, pages, or WooCommerce product pages available to only subscribers who have bought a certain ConvertKit Commerce product.

1. Enable the Member Content functionality

Click Settings on your WordPress sidebar, followed by ConvertKit.

Navigate to the Member Content settings and enable the Enable checkbox setting.

2. Customize your Member Content text

On the Member Content settings page, you can also customize your subscribe text, subscribe button text, email text, and more.

Click the Save Changes button to update your settings.

3. Make your content members-only

Launch the editor for the post, page, or WooCommerce product page that you want to make members-only.

Scroll to your ConvertKit plugin settings at the bottom of the editor. Use the Member Content setting to select the ConvertKit Commerce product that visitors must have bought in order to view your content.

NOTE: Using this Member Content setting will make the entire contents of your post, page, or WooCommerce product page members-only. If you want to make only some of your page's content members-only, use the steps below to set up a ConvertKit Member Content Page instead.

You can also create special members-only pages by clicking the Add New Member Content button at the top of the Pages page.

Clicking the button will launch a Member Content Setup Wizard:

Select the type of members-only content you are offering (such as a paid download or a course), then configure the content using the provided fields.

When you've completed the setup, you'll be directed to the page editor for adding your members-only content below the content that's accessible to all visitors.

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