Nobody likes refunds, but they're an important metric to keep tabs on in your business. And as part of our mission to help creators earn $1 billion, we knew we needed a way to integrate that metric into our purchases tracking.
Now, you can now see refunds reported directly on your purchases graph! 📈
Your purchases will continue to display as they always have, but if you have refunds, the bar on your account's purchases graph will dip below the x-axis to reflect them in gray:
Graph contains sample data for visualization purposes only
And just like before, you can still hover over the bar to see a more detailed breakdown in table-form. Refunds will be reported in that table, as well:
At this time, refunds will be displayed for the following integrations from the date specified onwards:
ConvertKit Commerce: January 2022
Shopify: May 5, 2020
Gumroad: May 18, 2020
👆 We'll keep this list updated as we roll out support for more!