What do the icons on subscriber profiles mean?

Half-circle: Delivered. This means ConvertKit successfully delivered the email, but your subscriber hasn't opened it yet.

Blue circle: Opened. This means your subscriber opened the email.

Blue circle with a smaller circle inside: Clicked. This means your subscriber clicked at least one link in your email.

Yellow circle icon: Dropped. This usually happens if:

  1. Our system receives a 'bounce' from the email
  2. The subscriber manually marks your email as SPAM
  3. Your emails get blacklisted by an ISP for some reason
  4. The email address is just plain invalid (i.e. somebody typed it in wrong on the optin form)

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